I Have Made A Claim, What Next?

Once you have filed a claim with your insurance company you will be required to gather estimates for your repair work. Your insurance company will recommend a list of repair garages in your local area.

CARSTAR Imperial is a direct vehicle repair facility who works directly with your insurance company. A damage appraisal will be performed on your vehicle and a virtual estimate will be submitted to your insurance company for review and authorization. No appointment is necessary for an appraisal, our staff our readily available to serve you, an appraisal takes around fifteen minutes to perform on average.

All vehicle repairs carry an CARSTAR Imperial warranty which is backed by leading manufactures.

< Return to Insurance 101


If you require auto body repair in Chatham-Kent, call CARSTAR Imperial for a free consultation.

Tel: 519.354.6202



Have a ding? Give us a ring!

Call 519.354.6202





Welcome to CARSTAR Imperial

Independently owned & operated for 30+ years in Chatham-Kent Ontario. Our skilled staff provide a full range of collision repair, body refinishing, minor touch up, air conditioning repairs, alignment services and much more. If you are looking for a repair facility please telephone us for … Continue reading

Read all news

Testimonial

"CARSTAR Imperial, your kindness was very much appreciated. A big thank you to Marty & staff for the awesome work you did on my green Ford truck!!

I sure did appreciate you friendly service, including the loaner car making my life so much easier. I’m so pleased! So thanks again for the great job."

Sincerely, Jeanette P

Read more testimonials

Contact Us Today

CARSTAR Imperial
449 Riverview Drive
Chatham, Ontario
N7M 0N3

Phone: 519-354-6202

View Location Map